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Partnership Travel Ltd Incorporated in 1998 with the aim of providing specialist knowledge and excellent customer service to discerning clients looking to travel to India in style and luxury, Partnership Travel has grown steadily and now offers holidays to India, Sri Lanka, Bhutan, Nepal and the Islands of the Indian Ocean. These are marketed under the "Colours" banner – Colours of India, Colours of Sri Lanka and Colours of the Indian Ocean.
Why book with us? Our recipe is simple - we do not expect our clients to do anything we have not done ourselves and as such, we spend a good proportion of the year visiting our areas of expertise to ensure we can offer our clients invaluable advice on where to go, where to stay and what to see and do. We know how long it takes to get between places and the best ways of travelling through this part of the world. We have an extensive network of contacts throughout the region and there will always be someone on hand to assist our clients should they experience any difficulties. Above all, we believe in good, old fashioned, customer service and the Destination Specialist who works with you on planning your itinerary is also responsible for the entire process involved in making your holiday a success.
We are based in North London and welcome our clients to come and visit our offices to discuss their holidays in depth, pour over maps and get excited by the prospect of adventurous travel. Alternately, we are also geared to offer our services over the phone and internet and can produce detailed itineraries with hotel descriptions, pictures and maps so you are in no doubt about each aspect of your holiday.
Guide Prices
The prices quoted in the itineraries are only a guide and based on bed and breakfast rates, return economy class airfares from London, internal flights (where applicable) and all road transfers by air-conditioned, chauffeur-driven car. Prices also include guides for sightseeing tours of the major cities and places of interest and you will be met by one of our representatives wherever appropriate. (Please note that the period over Christmas and New Year is peak season and the prices will increase at those times.)
Financial Protection We hold an Air Travel Organiser’s Licence granted by the Civil Aviation Authority. The granting of this licence is conditional (inter alia) upon the establishment of an irrevocable bond, given by the companies bankers, in favour of the United Kingdom Civil Aviation Authority (CAA). Our ATOL number is ATOL 5136. In the unlikely event of our insolvency, the CAA will ensure that you are not stranded abroad and will arrange to refund any money you have paid to us for an advanced booking. For further information, visit the ATOL website at www.atol.org.uk
Governed under British Law As a UK company we need to adhere to the rule of British Law. This means that should you not be happy with the products or services we provide, you can seek redress through the UK courts.
Accurate Information We aim to ensure our brochure and website describes our holidays and services accurately and clearly.
Professional Service We are committed to high standards of personal service maintained by thorough training of our employees.
Responsible Tourism We recognise our social and environmental responsibilities to tourism and work closely with our suppliers to ensure the impact on local customs and environments by our clients is kept to a minimum.
Product Improvement We listen to our client’s feedback and in turn relay their comments on to our suppliers to ensure standards are maintained and the services we provide are constantly improving. We send each client a post holiday questionnaire.
Our Team Chris Durham - Managing Director Jane Durham - Director Marcus Wilson-Smith - Marketing Director Tim Durham - Destination Specialist Paul Greig Smith - Destination Specialist Thom Williamson - Destination Specialist Ranju Joseph - Cochin Operations Ravi Kalra - Delhi Operations Gurmeet Kalra - Delhi Operations
Our Address White Lion House 64a Highgate High Street London N6 5HX Tel: 0208 347 4020 Fax: 0208 347 4011 Email: info@partnershiptravel.co.uk |